EuroVignette — Subscription Policy | VIASIMPLY LTD • Company No. 17108668

SUBSCRIPTION POLICY

Publisher : VIASIMPLY LTD — Company No. 17108668

Last updated : April 2026

Available versions : French / English

This Subscription Policy describes how the EuroVignette service is accessed, the terms of the monthly subscription, renewal and cancellation. It complements the General Terms of Sale available on the site.

Summary: monthly subscription — EUR 29.00 including VAT per month; 7-day free trial; automatic monthly renewal on the anniversary date; no minimum commitment; cancellation effective at the end of the current period. E-vignettes: official price shown before order; one-off payment; refund possible if the request has not yet been sent to the authorities.

Article 1 — Description of the service

EuroVignette is a digital travel assistance platform for Europe provided by VIASIMPLY LTD. The service is available via a monthly subscription granting access to all platform features:

Ordering electronic e-vignettes (billed in addition to the subscription)
Vignette expiry alerts
Digital vault for road documents
24/7 emergency assistance with a response within 24 business hours
Road trip planning assistant
Country explorer (49 countries covered)
Personalised travel checklists
Travel cost calculator

	Monthly Subscription	E-Vignette (one-time purchase)
Rate	29.00 EUR VAT included / month	Official country price, displayed before order
Free trial	7 days from subscription	Not applicable
Renewal	Automatic, monthly, on anniversary date	One-time payment per order
Commitment	No — cancellable at any time	None
Cancellation	Effective at the end of the current period	N/A
Refund	Non-refundable on a pro-rata basis	Refundable if not submitted to authorities

Item 1 — Service Description

Note: EuroVignette is an independent private service and is not affiliated with governments or official road authorities in the countries concerned.

Order of electronic e-vignettes (charged in addition to the subscription)
Vignette expiration alerts
Digital vault for road documents
24/7 emergency assistance
RoadTrip planning assistant
Country explorer (49 countries covered)
Personalized travel checklists
Travel cost calculator

Note : EuroVignette is an independent private service, not affiliated with governments or official road authorities of the concerned countries.

Article 2 — Subscription and account creation

To access EuroVignette, the user must: create a personal account on euro-vignette.com with a valid email address and a secure password; provide payment details; accept the General Terms of Sale and this Subscription Policy via the mandatory checkboxes on the payment page; expressly waive the right of withdrawal by ticking the dedicated box, in accordance with Regulation 37 of the Consumer Contracts Regulations 2013.

Access is activated immediately after subscription is confirmed. The Customer is solely responsible for keeping login credentials confidential.

Create a personal account on euro-vignette.com by providing a valid email address and choosing a secure password.
Enter your payment information.
Accept the General Terms and Conditions and this Subscription Policy via the mandatory checkboxes on the payment page.
Confirm the express waiver of the right of withdrawal by checking the dedicated box, in accordance with Regulation 37 of the Consumer Contracts Regulations 2013.

Access to the service is activated immediately after subscription validation. The Client is solely responsible for the confidentiality of their login credentials.

Article 3 — Free trial period

On first subscription, the Customer benefits from a free trial of seven (7) calendar days.

3.1 — Start of trial The trial starts as soon as subscription is confirmed. The Customer has access to all features from day one.

3.2 — Trial conditions A valid payment method must be registered at subscription. No charge is made during the first 7 days. The trial is granted once per customer and household. Attempts to obtain multiple trials (multiple accounts) may result in immediate termination.

3.3 — End of trial Important: If the Customer does not cancel before the end of the 7-day trial, the first monthly charge of EUR 29.00 will automatically be taken on the subscription anniversary. The subscription then renews monthly on that date.

3.1 — Start of the trial period.

The trial period starts immediately upon subscription validation. The Client has access to all features of the platform from day one.

3.2 — Conditions of the free trial.

A valid payment method must be registered at the time of subscription.
No charges will be made during the first 7 days.
The trial period is granted only once per client and per household.
Any attempt to benefit from multiple trial periods (creating multiple accounts) may result in immediate termination.

3.3 — At the end of the trial period.

Important : If the Client does not cancel their subscription before the end of the 7-day trial period, the first monthly charge of 29.00 EUR will be automatically triggered on the subscription anniversary date. The subscription will then renew each month on that same date.

Article 4 — Price and automatic renewal

4.1 — Subscription price The EuroVignette subscription is priced at EUR 29.00 including VAT per month. This price covers all platform features except e-vignettes, which are paid separately per order (see Article 7).

4.2 — Automatic renewal\nThe subscription is open-ended and renews automatically each month on the subscription anniversary. By subscribing, the Customer expressly authorises VIASIMPLY LTD to charge the subscription amount automatically on the registered payment method on each monthly due date. The Customer retains full access until the end of each paid month, including if cancellation is requested during the period.

4.3 — Payment records\nInvoices for each monthly charge are available in the subscriber area under “My account” > “Invoices”.

4.1 — Subscription fee.

The EuroVignette subscription is offered at a price of 29.00 EUR including VAT per month. This price provides access to all features of the platform, except for e-vignettes which are subject to a separate payment at the time of purchase (see Article 7).

4.2 — Automatic renewal.

The subscription is for an indefinite duration and automatically renews each month on the anniversary date of the subscription. By subscribing, the Client expressly authorizes VIASIMPLY LTD to automatically charge the subscription amount to the registered payment method at each monthly due date.

The Client retains access to all features until the end of each paid monthly period, including in the event of cancellation during the period.

4.3 — Payment proofs

Invoices corresponding to each monthly payment are available in the subscriber area, under 'My account' > 'Invoices'.

Article 5 — Price changes

5.1 — Stability for existing subscribers\nVIASIMPLY LTD undertakes to maintain the price in force at subscription for existing subscribers. Any increase applies only to new subscriptions after the effective date of the new price. Price guarantee: if you subscribe at EUR 29.00/month, that price is guaranteed for the duration of your subscription regardless of future price changes for new subscribers.

5.2 — Notification\nAny price change applies only to new subscriptions after the effective date. Existing subscribers keep the price in force when they subscribed. Material changes will be notified in advance.

5.1 — Principle of price stability for existing subscribers

VIASIMPLY LTD commits to maintaining the rate in effect at the time of subscription for all existing subscribers. In case of an increase in the monthly rate, it will only apply to new subscriptions made after the effective date of the new rate.

Price guarantee: If you are subscribed to the rate of 29.00 EUR/month, this rate is guaranteed for the entire duration of your subscription, regardless of future price changes applied to new subscribers.

5.2 — Notification in case of price change

Any price change will only apply to new subscriptions made after the effective date of the new rate. Existing subscribers retain the rate in effect at the time of their subscription. Any price changes will be notified in advance.

Article 6 — Non-payment and suspension

Note: The specific terms for managing payment failures (timing, number of attempts) will be specified following the integration of the payment provider. This policy will be updated accordingly.

If a monthly charge fails, VIASIMPLY LTD may retry. Persistent non-payment may result in suspension of access within a reasonable time until the situation is resolved.

Note: Detailed rules for failed payments (timing, number of retries) will be specified after integration of the payment provider. This policy will be updated accordingly.

If access is suspended, Customer data (vault documents, vignette history) is kept for a reasonable period to allow regularisation before permanent account deletion. The Customer will be informed before any deletion.

In case of suspension, the Client's data (vault documents, vignette history) will be retained for a reasonable period allowing for regularization, before permanent account deletion. The Client will be informed before any deletion.

Article 7 — E-vignette orders

Ordering e-vignettes is separate from the monthly subscription and is available from the subscriber area. Each e-vignette is billed separately in addition to the monthly subscription fee.

7.1 — E-vignette prices Each price matches the official rate in the relevant country at the time of order. The price is clearly displayed before confirmation. EuroVignette does not add surcharges on top of official vignette prices.

7.2 — Refunds Refundable: if the request to transmit to the country's official authorities has not yet been made by EuroVignette, the Customer may request cancellation and a full refund. Contact: contact@euro-vignette.com Non-refundable: once transmitted to the official authorities, the vignette is activated in that country's registers and cannot be cancelled or refunded.

7.1 — Price of e-vignettes

The price of each e-vignette corresponds to the official rate applicable in the concerned country at the time of the order. This price is clearly displayed before any validation. EuroVignette does not charge any additional fees on the official price of the vignettes.

7.2 — Refund of e-vignettes

Refundable: If the request for transmission to the official authorities of the concerned country has not yet been made by EuroVignette, the Client can request cancellation and will be fully refunded. Contact: contact@euro-vignette.com

Non-refundable: Once the request has been transmitted to the official authorities, the vignette is activated in the records of the concerned country and can no longer be canceled or refunded.

Article 8 — Cancelling the subscription

8.1 — Cancellation by the Customer The Customer may cancel at any time, free of charge, from the subscriber area (“My account” > “Subscription” > “Unsubscribe”), via the dedicated cancellation page, or by email to contact@euro-vignette.com from the account email address. Cancellation takes effect at the end of the current monthly period. The Customer retains full access until that date.

8.2 — Effects of cancellation\nNo pro-rata refund for the remainder of the current month. E-vignettes already ordered and activated remain valid. Documents in the digital vault are kept until the effective date, then deleted within 30 days. The Customer may resubscribe at any time.

8.3 — Cancellation by EuroVignette\nVIASIMPLY LTD may terminate or suspend a subscription with immediate effect in case of serious breach of the General Terms of Sale, fraudulent use, or persistent non-payment. If termination is solely due to the Customer, no pro-rata refund will be made.

8.1 — Termination by the Client

The Client can terminate their subscription at any time, without fees or penalties, by one of the following means:

From the subscriber area: 'My account' > 'Subscription' > 'Unsubscribe'
Via the dedicated cancellation page: https://euro-vignette.com/fr/cancellation
By email to: contact@euro-vignette.com (from the address associated with the account)

The termination takes effect at the end of the current monthly period. The Client retains access to all services until that date.

8.2 — Effects of termination

No prorated refund for the remaining period of the current month
The e-vignettes already ordered and activated remain valid according to their validity dates
The documents stored in the digital vault are kept until the effective date, then deleted within 30 days following
The Client can resubscribe at any time

8.3 — Termination by EuroVignette

VIASIMPLY LTD reserves the right to terminate or suspend a subscription with immediate effect in case of serious violation of the General Terms and Conditions, fraudulent use of the service, or persistent payment default. In case of termination due to the Client's exclusive fault, no prorated refund will be issued.

Article 9 — Right of withdrawal

Under Regulation 29 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (SI 2013/3134) and EU Directive 2011/83/EU, the 14-day withdrawal right does not apply to the EuroVignette service.

The digital service begins immediately on subscription confirmation, under Regulation 37. The Customer has expressly consented and acknowledged loss of the right of withdrawal by ticking the dedicated box on the payment page before any access to the service.

Regulatory note: the Digital Markets, Competition and Consumers Act 2024 (DMCC Act) will introduce a new subscription regime, expected in spring 2027. This policy will be updated when implementing rules are published.

Regulatory anticipation: The Digital Markets, Competition and Consumers Act 2024 (DMCC Act) will introduce a new regime for subscriptions, with implementation expected in spring 2027. This policy will be updated accordingly upon the publication of the implementing texts.

Article 10 — Policy changes

VIASIMPLY LTD may amend this Subscription Policy at any time. For substantial changes, the Customer will be informed at least thirty (30) days before they take effect. Price changes follow the specific rules in Article 5.

Price changes follow the specific regime described in Article 5: they only apply to new subscriptions and do not affect existing subscribers.

Article 11 — Applicable law

This Subscription Policy is governed by the law of England and Wales. It is available in French and English. In case of contradiction, the English version prevails. For Customers resident in the European Union, mandatory consumer protection rules of their country of residence remain fully applicable.

For Clients residing in the European Union, the mandatory consumer protection provisions of their country of residence remain fully applicable.

Article 12 — Contact

For any question about this Subscription Policy:

Email: contact@euro-vignette.com
Post: VIASIMPLY LTD, Office 18037, 182-184 High Street North, East Ham, London, England, E6 2JA, United Kingdom
Contact form: see the Contact page on the site
Online cancellation: see the “Cancel your subscription” page on the site